Shipping policy

Shipping Policy

Last updated: May 14, 2026

We proudly ship worldwide..

Order Processing

  • Orders are typically processed within 1–3 business days, excluding weekends and holidays.
  • Custom-made or personalized items may require additional processing time, which will be indicated at checkout.

Shipping Times & Rates

  • Shipping costs are calculated at checkout based on the package weight, destination, and shipping carrier.
  • Estimated delivery times:
    • Domestic (US): 3–7 business days
    • International: 7–12 business days (customs delays may occur)
  • Free shipping may be available for orders over [amount, e.g., $50] in eligible regions, as displayed at checkout.

Tracking Information

  • Once your order has been shipped, a tracking number will be sent to your email address.
  • If you do not receive the email, please check your spam or junk folder.

Important Information

  • Delivery times are estimates only and may vary due to shipping carriers, weather conditions, customs processing, or periods of high demand.
  • We are not responsible for packages lost after confirmed delivery or for customs duties, taxes, or import fees applied to international shipments.
  • If your package is lost or arrives damaged during transit, please contact us with your tracking number, and we will help you file a claim.

For any questions regarding your shipment, please contact us at info@velmottime.com.